Domestic Shipping
1. Free Shipping: Enjoy free shipping on all orders above ₹399. For prepaid orders below ₹399, a flat shipping fee of ₹99 applies.
2. Cash on Delivery (COD): Available for all orders, except for customised products. A flat shipping fee of ₹99 applies for COD orders.
3. Courier Partners: We partner with trusted courier services like Delhivery, DTDC, and Xpress Bees for all domestic shipments.
4. Order Processing & Delivery:
o Orders are processed within 24-48 hours.
o Delivery time:
West Bengal: Within 2-3 working days.
Rest of India: Within 7-10 working days.
5. Order Notification: You will receive a notification when your order is out for delivery in your local area.
Note: Customised products are made to order. Delivery for handmade items can take upto 30-40 days across India, especially for custom orders.
International Shipping
1. Shipping Charges: Calculated after checkout based on the weight of the order.
2. Custom Charges: Any applicable customs charges are to be borne by the customer.
3. Courier Partner: We ship using partner courier services like FedEx for international shipping.
4. Delivery Time: Orders are delivered within 15-30 working days, depending on your location.
5. Delays: Please note that during unprecedented situations like COVID-19 or extreme weather conditions, shipments may face delays. We will do our best to ensure timely delivery.
Tracking Your Shipment:
1. You can track your order through the tracking link sent to your registered email ID. If you don’t see the email, please check your spam folder.
2. For any issues related to your order, feel free to contact us or WhatsApp us at +916289934970